One Way - Round Trip Terms & Conditions
1. Driver would wait maximum 45 minutes from your schedule pickup time at your pickup location. Driver waiting charges would be Rs 100 after 45 mins.
2. Driver details will be shared up to 30 minutes prior to departure.
3. In case the driver oblique cab that reaches you for pickup is different from what we have communicated, please don’t board the cab and call us for assistance.
4. Due to traffic or any other unavoidable reason, pickup may be delayed by 30 minutes.
5. AC will be switched off in hilly areas.
6. If you booked CNG vehicle then the driver may need to fill CNG once or more during trip. Please cooperate with the driver.
7. Your trip includes one pickup and one drop location in the city. An extra charge of ₹250 will be added for every extra pickup or drop location.
8. All disputes are subject to Mohali jurisdiction.
9. One way cab service charges may vary availability of cab services.
10. Kindly make call 11pm to 6 am while booking.
11. Your booking will be confirmed only after the advance payment is received.
12. Advance payment is non-refundable under any circumstances.
13. OneNess reserves the right to change cab details before the start of the journey and to change the cab during the journey if required.
14. If the cab reaches the client’s location and the client does not board the cab on time and cancels the booking, 50% of the fare will be charged as a cancellation fee.
15. The driver will decide the route to be taken. If the client requests a specific or alternative route, any additional expenses incurred will be charged extra.
16. Visits to Rohtang Pass, Sissu, Gulaba, Koksar, Shinkula Pass, Tosh and Hamta Pass are not included in the tour package.
Additional charges will apply for these destinations based on the type of cab and the season.
General Terms & Conditions
1. We are not responsible for any lost article during ride.
2. Any banned or abusive substance / medicine / drug /liquid found with the client is their responsibility.
3. Any mess created due to pet and any other motion sickness will be charged extra.
4. Smoking is strictly not allowed during ride inside the cab.
5. If the client chooses to cancel the ride after boarding the cab, cancellation charges will be applicable. In such cases, the full cancellation charges for the booked ride must be paid by the client.
6. If the tour package is cancelled for any reason, We will charge full payment according to itinerary and days.
7. If cab is broken or in any emergency client miss connecting transport OneNess taxi is not responsible.
8. We will not be responsible, in case of any mishappening due to any external circumstances or not being able to connect to any other mode of transportation to reach your destination.
9. If a particular type of vehicle is booked in advance and the same vehicle is unavailable on the day of the ride, an alternative vehicle of the same category will be provided. However, if the client does not agree to the offered vehicle, a full refund of the advance payment will be initiated.
10. If the booking is made in advance at a fixed price, the rates may still change due to unforeseen national circumstances, crises, or any increase in fuel prices occurring after the booking confirmation.
11.Please don't book taxi through driver on behalf of our company. As we are not responsible for such bookings. Our bookings are only done from +919888053552 number.
